Acumatica Customer Management

Acumatica delivers an embedded CRM solution, tightly connected with financials and content management, to reduce sales cycles, increase close rates, improve efficiency, and boost collaboration.

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Overcome Customer Retention Challenges and Cultivate Loyalty with Acumatica Cloud ERP

Retaining customers is crucial for sustainable growth. Acumatica Customer Management empowers you to build lasting relationships and boost customer loyalty.

Struggling with customer retention and loyalty? Ineffective engagement, lack of personalization, and poor insights lead to churn and lost revenue opportunities.

Imagine losing valuable customers to competitors due to feeling undervalued and disengaged. Missed opportunities to upsell and cross-sell impact revenue.

Acumatica Cloud ERP Customer Management enables personalised engagement, provides advanced insights, and fosters loyalty. Elevate your customer management for sustainable growth.

Transform Customer Service and Boost Engagement with Acumatica Customer Management

Customer Self-Service Portal

Your customers can access order history, track shipments, submit support tickets, and manage their accounts conveniently. Empowering your customers with self-service options leads to improved satisfaction, reduced support costs, and increased customer engagement.

Integrated Help Desk and Ticketing System

Consolidate all support requests in one centralised system, ensuring prompt and efficient issue resolution. Empower your support team with a comprehensive view of customer interactions, enabling personalised and proactive support, resulting in increased customer satisfaction and loyalty.

CRM and Marketing Integration

Seamlessly connect your CRM and marketing efforts to execute targeted campaigns. Utilise customer data to segment your audience, personalise messaging, and track marketing effectiveness. Achieve higher conversion rates, increased customer acquisition, and improved ROI on your marketing initiatives.

Trusted by Over 10,000 Companies Across the Globe

See How Businesses in Various Sectors Benefit from Acumatica

Caleb Harris
Senior Vice President Business Development

“With Acumatica as our platform for growth, we can bring on new product lines to expand the business without worrying about the tools or integrations needed since Acumatica scales right along with us.”

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Chris Drake
Chief Operating Officer

"Acumatica has exceeded our expectations. From a technology and operations point of view, Acumatica ticks all the boxes: It’s engaging for users, scalable, flexible to meet your needs, and grows with you as a business."

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David Salmon
Director of Information Services

"We have seen over 90% growth over the past five years, and we expect to see continued growth in the years to come. Acumatica has been a huge part of our success."

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Glenda Starkweather
Vice President

"Acumatica CRM has good guts that can effectively manage the sales staff and connect them to the data they need without bothering customer service."

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Keith Ford
President

"We’re seeing a lot more interaction amongst executives, and everyone can now view inventory, sales dollars, and sales performance at each location."

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Explore Essential Integrations for a Successful and Streamlined Customer Management Experience

CRM add-in for Microsoft Outlook works with incoming and outgoing email in Outlook

HubSpot Connector Sync customer data, automate lead nurturing, and track marketing campaigns

Bi-directional sync with Salesforce Effortlessly synchronise customer data, sales activities, and customer support interactions.

Payment Gateway Connectors

E-commerce Platform Connectors

Finance, Accounting, Taxes

Experience the Power of a Unified ERP and CRM Solution for Optimal Business Efficiency

Every aspect of your customer journey, from marketing and sales to delivery and post-sales support, becomes seamless and efficient.

Track valuable insights about client interactions;
Address complaints promptly;
Monitor purchase history effortlessly.

Empower your business with Acumatica Customer Management to deliver exceptional customer experiences at every touchpoint.

Unlock the Secrets to Maximising Profitability with Acumatica Cloud ERP Customer Management

Discover Five Powerful Strategies to Drive Revenue and Boost Your Bottom Line

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Unlock the Secrets to Maximising Profitability with Acumatica Cloud ERP Customer Management

FAQs

"The system is built with industry-leading security measures to protect your sensitive information. It employs advanced encryption protocols, role-based access controls, and regular security updates to ensure the highest level of data protection."

"Acumatica ERP is highly customisable to adapt to your unique business needs. Whether it's customising fields, workflows, or reports, our AcuPower team will customise the system according to your business requirements."

"The cost of Acumatica Cloud ERP Customer Management module depends on factors such as the size of your organization and the specific functionalities you require. To get accurate pricing information tailored to your business needs, we recommend scheduling a free consultation with our team."

"No, Acumatica is designed to seamlessly integrate with your current systems and processes, ensuring a smooth transition without disruption to your business operations. Our AcuPower team will work closely with you to ensure smooth implementation and customisation processes."

"Acumatica Cloud ERP offers flexible deployment options, including cloud-based, on-premises, and hybrid deployment, allowing you to choose the approach that aligns with your business needs and preferences."

Break Free from Siloed Systems and Achieve a 360-Degree View of Customers with Acumatica

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